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Wednesday, April 14, 2010

Swag: Cereal Box Toys for Colleagues, or, The Offering of Meaningful Engaging, and Ultimately Useful Branded Materials


Rich Patterson, of Vancouver-based Patterson Brands (www.pattersonbrands.com), kindly asked me to submit a post to his blog (http://schwagman.wordpress.com/). I include my contribution here:

When I was little, I would excavate the Shreddies box seeking hidden treasure. The rubber band-powered racing car was my favourite as it required assembly and actually worked well. Though inexpensive and small, it had the desired effect: to the intended audience, it was meaningful, engaging and useful. All these years later and I still remember the brand and the toy. Well done, Nabisco.

When sourcing branded promotional materials (aka swag), marketers with tight budgets might consider the cereal box toy. Industry events can attract hundreds, if not thousands, of potential visitors. This is a terrific opportunity to showcase your marketing and fiscal creativity. When faced with the prospect of offering one small gift, do your exhibit guests, delegates, and your company a favour: make it count.

Begin by thinking like a delegate and a marketer. After all, you have likely received plenty of swag. What promotional items do you still use? What was immediately tossed in the trash? Why? What are your objectives? Will your branded item be seen as thoughtfully considered or an unimaginative attempt to promote your company? If you hand out pens at a trade show will they stand out? Imagine, if you will, presenting guests with a branded box of crayons. Now that’s memorable (your children will thank you later). Or consider a high-quality, steel bodied pen. I recently received one at a launch event and was quite comfortable pulling it out in a meeting when my favourite ‘writing instrument’ dried up unexpectedly. Can a pen be considered meaningful and engaging? That’s debatable, although I appreciate the craftsmanship and remember the launch as being tremendously successful. Is the pen useful? Absolutely – long term, too.

If your budget allows, you may wish to offer two items. Ask your guests which they’d prefer (or need – think sustainability). While this may actually cut down on waste, it most certainly adds value (thoughtfulness) and may even facilitate a longer conversation with your guest (objective).

Promotional items, then, need not be large or even expensive to ensure they remain on active duty. If branded tastefully, travel mugs, ipod accessories, steel water bottles etc. will be welcomed and used. Speaking of tasteful branding, ensure a website address is included with your logo. Make it easy for colleagues and prospective clients to locate your company. This will ensure that when the time comes, it will be your brand and ‘cereal box treasure’ that are remembered fondly.
 

Monday, March 29, 2010

The Passionate Investor

At a recent networking function, I had the pleasure of reconnecting with a colleague from the special events industry. I do not know him well although I do know that his small company is very passionate about their work and their clients. His is a caring attitude, one not focused solely on making a quick buck (but still remaining profitable) as it is on investing in the client and guest experience.

At the networking event my colleague was both sponsor and volunteer, and was, of course, running about ensuring all requisite pieces were in place. I noticed that he managed to take precious time to greet everyone that knew him - and there were plenty. Later, he remarked to me that he has enjoyed the best year, ever: business is great, more clients are knocking, and many proposals have been awarded to his firm in spite of their going head to head with “the big boys”. He seemed very surprised by this last detail but it made perfect sense to me. After all, he treats people with respect, volunteers his time for noble causes and functions, and rolls up his sleeves to get the job done correctly. While determined, he is not at all an “aggressive sales guy”. Obviously, he derives much enjoyment from his business pursuits. So while he seemed taken aback by his recent successes, I wasn’t the least bit surprised.

We read a lot these days about getting back to basics when dealing with friends, clients and colleagues. Why treat others any differently that we would expect? Certainly, the instantaneous channels of communication we now enjoy can fortify or ruin a reputation in a second. This must not be the motivation behind treating people well or taking on a project, however. Success will come from a combination of hard work and humanistic values, from knowing what it is that you do well and how that will assist others.

Believing - and investing - in the adoption and practice of respectful, collaborative, and humanistic attitudes comes with a price. I know - I’ve paid for it on occasion. That's fine by me. As my colleague proved the other evening, the initial price yields huge dividends.