I really like the word yes (and, for the record, the band Yes as well. Let's just say I say 'yes' to Progressive Rock). After all, yes almost always conveys positive affirmation or intentionality. Yes is agreement, an emphatic declaration of success, a 'will-do'. Every so often, however, yes can be detrimental to success.
Recently, I was speaking with Dr. Joshua Bender, an Organizational Development Specialist based in Los Angeles about the intentionality of 'yes'. Dr. Bender pointed out that in most cases, people like to help and appear committed; many people are just not fond of saying no. But saying yes becomes dangerous and indeed counterproductive to both companies and individuals when too many yes's add up to a point of no return. And that return is the investment your clients and colleagues have in you to get the job done. The one to which you answered, "yes"! The intentionality is terrific and all but always make sure you have the resources, the time and the determination to realize the 'yes' you promised!
And no, 'no' is not the only alternative, although at times it is necessary. When it comes to performing a specific responsibility or the realizing of a specific initiative, frame your yes (or yes's) in realistic terms, ones that you know are achievable without letting your partners down. Set boundaries so that all parties are clear on schedules and objectives. Be collaborative, be helpful, but most of all, be true to your yes. This will ensure your "yes!" will remain music to your colleagues' ears.
Recently, I was speaking with Dr. Joshua Bender, an Organizational Development Specialist based in Los Angeles about the intentionality of 'yes'. Dr. Bender pointed out that in most cases, people like to help and appear committed; many people are just not fond of saying no. But saying yes becomes dangerous and indeed counterproductive to both companies and individuals when too many yes's add up to a point of no return. And that return is the investment your clients and colleagues have in you to get the job done. The one to which you answered, "yes"! The intentionality is terrific and all but always make sure you have the resources, the time and the determination to realize the 'yes' you promised!
And no, 'no' is not the only alternative, although at times it is necessary. When it comes to performing a specific responsibility or the realizing of a specific initiative, frame your yes (or yes's) in realistic terms, ones that you know are achievable without letting your partners down. Set boundaries so that all parties are clear on schedules and objectives. Be collaborative, be helpful, but most of all, be true to your yes. This will ensure your "yes!" will remain music to your colleagues' ears.
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